Presentation Schedule
The Relevance of the Existing Hospitality and Catering Curriculum and Graduate Attributes for Industry Needs from Stakeholders’ Perspective in Ghana (87047)
Session Chair: Eiko Kawagoe
This presentation will be live-streamed via Zoom (Online Access)
Friday, 1 November 2024 10:00
Session: Session 1
Room: Live-Stream Room 2
Presentation Type:Live-Stream Presentation
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The current hospitality and catering curriculum at academic institutions is under scrutiny due to concerns about skill deficiencies in the industry. This research evaluates stakeholders' perspectives on the significance of the current hospitality and catering curriculum in Ghanaian higher educational institutions and graduate attributes. Gpower was used for the sample calculation and a sample 385 industry players and 113 faculty members. We implemented the Kruskal-Wallis H test for data analysis. We observed substantial disparities in viewpoints regarding multiple facets of the industry, encompassing inventory and cost control in beverage services, organizational behaviour, cruise industry and management, conference and meeting planning, casino industry and club management, hospitality marketing, contract services, hotel tourism and e-commerce, and labour relations. These disparities emphasize the diverse perspectives across the categories, especially with graduates having different opinions from faculty members and industry professionals. The study also reported disparities in viewpoints concerning high work output, hospitality management, ethics, business knowledge, teamwork, organizational awareness, abilities to direct meetings, listening skills, quantitative skills, problem solving skills, decision-making skills, modern tool usage skills, and IT skills. Furthermore, the study revealed no notable differences in views about hotel and catering regulations, and customer management and communication skills suggesting a uniform perspective. The research highlights the necessity for a well-coordinated curriculum that gives priority to hands-on experiences and real-life case studies.
Authors:
Abena Sekyere, Akenten Appiah Menka University of Skills Training and Entrepreneurial Development, Ghana
Sweety Jamgade, Ramaiah University of Applied Sciences, India
Gloria Owusu Sarpong, Kumasi Technical University, Ghana
About the Presenter(s)
Ms Abena Sekyere is a University Assistant Professor/Lecturer at Akenten Appiah Menka University of Skills Training and Entrepreneurial Development in Ghana
See this presentation on the full schedule – Friday Schedule
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